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Attract and Retain Top Talent
HOW TO ATTRACT AND RETAIN TOP TALENT: BUILDING AN ATTRACTIVE COMPANY CULTURE (reprinted from Technology Digest, June, 1998) How do you attract, and then keep, your most talented people committed, loyal and motivated? The question has frustrated...
Barriers to effective planning
Communication policy essential for the growing SME This is a summary of a talk given by Martin Kuhne of Ibis Associates in Bremen to an audience of small business advisors in September 2004. Background One of the most serious barriers that a...
Choking on ITIL? - A Menu for Success
Choking on ITIL? A Menu for Success ... Food for thought "Frankly, I'm desperate - I'm choking" is a phrase I've become familiar with over the years. Faced with a daily diet of conflicting business priorities, resistant staff and increasing...
Coaching for Lawyers: 10 Ways a Lawyer Can Benefit from Working with a Professional Coach
Marie noticed that Diane seemed to be sailing through her career and receiving “nods” from the firm’s partners. According to Marie, Diane was extremely successful in handling her cases, developing strong relationships with her clients and seemed...
Collaboration, Not Competition
The basic assumptions upon which traditional marketing approaches are built could use some updating. For example, what if we asked whether businesses actually have to compete for customers. Does that seem silly? The answer would be, "Of course, they...
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Setting Goals and Implementing Change
One of the most important aspects of management is implementing change and setting goals. Managers must decide what their goals are and how they are going to achieve them. This is a basic part of strategic planning. Setting small goals is a small part of the bigger picture in making your business or organization successful. Managers must decide what goals they believe will be most effective in improving their business and then decide how they are going to go about reaching those goals. Whatever the goal is you must be committed to it in order for it to succeed.
Commitment to a goal and making decisions are not easily done. Many managers hesitate for various reasons when it comes to making changes in the workplace. Fear of change, failure, and upsetting the staff are just a few of the challenges that managers face when introducing a new concept or idea in the organization. But it is imperative that managers follow through on their goals and replace the fear with positive feelings such as excitement and success. Managers who are afraid to set goals and carry them through will never be successful. Today's ever-changing marketplace makes it imperative that every manager constantly look for ways to improve their processes, systems, and products and/or services in order to compete successfully in a growing global market.
Once goals are established it is the job of the manager to establish a plan for achieving these goals. For beginning managers it is important not to tackle too many goals at once. In fact, I would recommend that new managers begin with one goal and work on meeting that goal before working on another one. Veteran managers, on the other hand, can often work on numerous goals simultaneously through the use of teams and careful project management tools.
Not every one of your ideas or goals will be met with open arms by your staff. That is normal and be ready to face stiff opposition by most to any changes that you may want to make in order to reach your
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goal. But do not let this opposition stop you from implementing change if it is for the good of the organization. It is important that you show your staff how strongly you believe in your idea or goal in order to get their support. If they sense that you are hesitant or scared at all, you will never get the new idea implemented. On the other hand, if you stay committed to your plan and work effectively at getting your staff to buy-in to it, you will eventually get the idea implemented.
Effective change management is a whole area of discussion that will not be discussed in detail here but should be researched carefully before implementing new ideas in the workplace. Just remember that you must communicate to your staff the reasons for the changes. Just making changes and implementing new ideas for the sake of "making changes" is not a good idea. You should have a reason for doing so and communicate the reasons to all involved in order to get their support. Once the staff realizes that the new idea will increase revenues or make their jobs easier then you will get the support you need to carry through on your plan.
In conclusion, managers must be ready to make changes in the workplace based on their goals. Careful planning and research is imperative as is effective communication with the staff. Do not be afraid of implementing new ideas or making changes in the organization. It is your job.
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Written by Jason Liptow, webmaster of The Good Manager. Copyright 2005 © The Good Manager.
The Good Manager
About the Author
Webmaster of The Good Manager at www.thegoodmanager.com, dedicated to helping managers improve their skills in the workplace and in life. MSBA in CQI and Operations Management and certified in Quality Management by AQP (Association for Quality and Participation).
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